Backup call (jeopardy call)
Backup call, or jeopardy call, keeps a second clinician available to step in when the scheduled one cannot work or the workload exceeds one person.
Backup call is a second call line behind the primary one. The backup physician is not expected to work unless something changes: the scheduled clinician falls ill, a family emergency comes up, two critical patients arrive at once, or the primary physician reaches a rest or hour limit. In residency programs the same role is often called jeopardy call. In obstetrics, it is typically the physician behind the in-house labor and delivery shift.
Backup call usually runs as home call. For residents, the ACGME requires programs to have policies that ensure coverage and continuity of patient care when a resident cannot work, without negative consequences for that resident, and a jeopardy line is one way to meet it. Hours worked after activation count toward the 80-hour weekly limit, and backup home call cannot be assigned on a resident's required day off. Under EMTALA, hospitals must also have written policies for when an on-call physician cannot respond because of circumstances beyond their control.
Pitfalls: leaving backup call out of the fairness counters because it is rarely activated, which hides a real burden; not recording activations, so no one sees that a primary line is chronically short; and putting the same person on primary and backup call for the same night.
Common questions
What is jeopardy call in residency?
Jeopardy call is the residency term for backup call: a resident is assigned to stay available to replace a colleague who cannot work, for example because of illness or a family emergency. The ACGME requires programs to have policies that ensure coverage and continuity of patient care in those cases, and hours worked after activation count toward the 80-hour limit.
Should backup call count toward call fairness?
It helps to count it, with its own counter. Even when it is rarely activated, backup call limits travel, sleep and family plans. Counting it apart from primary call, and recording how often each person is called in, shows whether the burden is shared evenly and whether the primary line needs more coverage.
How Momentum handles it
In Momentum, backup call is a separate line next to in-house and home call, with its own counters, open only to the clinicians you approve for it.